Bühler is a Swiss plant equipment manufacturer specializing in machinery for food processing and advanced materials manufacturing. Bühler has 33 manufacturing sites worldwide and operates in more than 140 countries. Two billion people each day enjoy foods produced on Bühler equipment, and one billion people travel in vehicles manufactured with parts produced with Bühler machinery.

Buehler employee holding a tablet

What was the challange?

The myBühler portal offers a quick, reliable, and convenient way to provide documentation and spare parts for Bühler equipment. Always at the forefront of innovation, Bühler searched for a visual search provider to offer an even better search experience to their customers for the vast amount of spare parts they manage.

Buehler embloyee in front of a computer
Claudio Caccialupi
“The nyris visual Search API has helped Bühler provide an outstanding after-sales customer experience.”

Claudio Caccialupi

Digital Platform Manager at Bühler

How did we solve it?

In October 2020, the nyris visual search API was seamlessly integrated into the myBühler portal, providing customers with an exceptional search experience. Since then, continuous optimization of the search capabilities, regular updates to the vision models, and data enrichment have been implemented to ensure that the customer search experience remains at the highest level possible.

Buehler embloyee in front of a machine

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