KAESER KOMPRESSOREN - Spare Parts Search
Founded in 1919 as an engineering workshop, the family-owned company Kaeser Kompressoren is today one of the world’s leading manufacturers of compressors and compressed air systems. With production sites in Coburg (headquarters), Göttingen, and Gera, and around 8,000 employees worldwide, Kaeser stands for quality, innovative strength, and reliability in compressed air technology.
The Challenge
Identifying the correct spare part at Kaeser traditionally involved considerable effort. Service technicians had to work through bills of materials, exploded drawings, and extensive expert knowledge to clearly determine the correct part. This manual process was time-consuming, error-prone, and tied up valuable resources—especially given a broad product portfolio and high variant diversity.
“With the visual search from nyris, we were able to automate one of the most complex steps in the service process. Spare parts can now be identified in seconds—saving time, reducing errors, and significantly improving service for our customers.”
Falko Lameter
CIO
The Solution
Kaeser relies on nyris visual search for spare parts identification, combined with synthetic image data and deep integration into the existing SAP system. Service technicians simply photograph the required spare part—the AI-based solution automatically recognizes it and delivers a precise, product-specific list of results within seconds. This makes spare parts identification fast, intuitive, and reliable—directly embedded in the familiar workflow.
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